Contact Center

We have vernacular skills that allow us to serve consumers in more than ten languages, including English, Hindi, and regional languages. Handling client complaints and inquiries, customer lifecycle management, company analytics, partner assistance, and upselling are all examples of services

Customer Experience Management and Back-end Services

We have omnichannel capabilities in chat, e-mail, sophisticated interactive voice response ("IVR"), voice, and AI-based chatbot solutions. Our AI-powered chatbot is a hybrid chatbot that can handle customer contacts automatically while also smoothly transferring contact to a real CSA to handle more difficult scenarios

Awesome Backend Experience Team

E-commerce and online sales solutions include e-commerce analytics, conversion rate optimization, catalogue management, logistics management, loyalty programmes, and return and refund administration

Top-Notch Call Center & BPO Services in World

We are one of our clients' most trusted and trustworthy service partners in redefining CX management (CXM) in the digital era

We are a prominent call centre outsourcing company with clients all over the world. We provide our partners with innovative solutions to enable them play a significant role in people's lives. We are the outsourcing of the future

What We Do

We’ve got everything you need to launch and grow your business

Market leader or startup? Tech titan or service juggernaut? Whatever your industry or location, chances are Concentrix has been there and done that. Concentrix is the partner you need to rethink your CX future if good enough is never good enough for you. We leverage our extensive industry knowledge to guarantee that our clients receive the outcomes they deserve. We are as committed to working on projects now as we were when this firm was founded.

Voice Support

Global Park Solution is not just your average call centre service provider that assists you with inbound/outbound calling services; we provide the support system that is sufficient to take care of all your future corporate objectives and possibly more. We rely on our specialisation in providing best voice support services to our global clients with the help of experience drawn from our staff of service industry veterans. It's what has helped us become one of India's most sought-after outsourcing firms

Non-Voice Support

Our approach to non-voice includes nearly every facet of our business. Moreover, unlike other call centre outsourcing services, Global Park Solution is primarily focused to creating open innovation. We offer unrivalled chat and email assistance to help your organisation better in terms of quick and easy access to information, compliance, cost efficiency, and so on. In addition, our quality-driven non-voice support operations are quite affordable

Back-end Services

We have omnichannel capabilities in chat, e-mail, sophisticated interactive voice response ("IVR"), voice, and AI-based chatbot solutions. Our AI-powered chatbot is a hybrid chatbot that can handle customer contacts automatically while also smoothly transferring contact to a real CSA to handle more difficult scenarios

E-commerce Development

We have specialists for every accessible platform as a leader in e-commerce development. In order to design unique websites, mobile applications, e-commerce portals, and so on for our clients, our team conducts a lot of brainstorming at every stage of the web development process

Our Client Feedback

We strive hard to make your experience appear effortless

About Our Company

We are a major provider of web design and call centre outsourcing services, with a lengthy list of global partners that rely on our cutting-edge services. Learn how Global Park Solution can give actionable insights in addition to optimising procedures to produce better results

Our Mission

To serve our clients around the clock in order to meet the changing needs of our customers

Our Vission

With domain expertise, we service our clients as per their industry and needs

How To Work

We aim for long-term growth with flexible resources in order to maximise revenues while decreasing operating expenses

Setup A Call

Set up a call with us by contacting us by email or phone

Discuss Your Needs

Discuss your requirements with us in detail with all expectation

Get Affordable Solutions

As per your needs, we will provide you the best affordable solutions

Launch Your Campaign

Once finalzed we will launch your project with our skilled resources

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Completed Project

Answered Questions About Our Service

Frequent Asked Questions

A call centre agency is someone who handles incoming and outgoing client calls for a business. Account questions, client complaints, and support issues may be handled by a contact centre representative.

We can now scale these programmes thanks to technological advances. We can personalise each experience thanks to our expertise. Services for Engagement, Business Messaging, Innovation, Automation & Optimization, and Locations & Languages

Customer Experience Transformation, Customer Experience Model Design, Customer Experience Benchmarking, Digital Selling, Customer Loyalty, Customer Research, Marketing Strategy Self-Service, Chatbots and Virtual Assistants, Intelligent Automation, Contact Center Transformation, and Enterprise Modernization are all examples of emerging technologies

Outsourcing expenses comprise the contractor's bid price, contract administration fees, and transition costs, less any additional cash produced from the sale of unsold supplies, equipment, and furnishings. There are several approaches for calculating the cost of outsourcing. The three major expenses are differential cost, opportunity cost, and incremental cost.

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