Our Services

Telemarketing & Sales

Telemarketing is the most active technique to promote and sell your products by reaching out to prospective clients and educating them of the features and benefits of your company's products and services. Our Telemarketing Services assist your company in increasing income by expanding sales efforts through efficient telemarketing and telesales strategies. Outbound telemarketing services entail a company calling prospects and customers to tell them about the features and benefits of a specific product or service. This necessitates persuasive knowledge of the service.

Customer Support

Customers are a company's lifeblood. No business can live without customers, which is why having a complete inbound and outbound customer support service should be a vital component of your organisation. Global Park Communication, a renowned customer service outsourcing firm, may be your ideal business partner in this area, not only because we provide a compelling ROI case, but also because we understand the importance of a positive customer connection. We use our sales process expertise to make each call count for your company and help you boost your sale per call ratio.

Virtual Assistance

Our team works around your schedule and business hours. You just pay for the hours that we work. To maintain efficiency, you may use tracking tools to keep track of the job your Virtual Assistant accomplishes. Our Virtual Assistants are also ideal for hiring for seasonal tasks where an in-house staff may be difficult to locate. Virtual Assistants provide your company with the operational flexibility it requires. We offers a staff of competent, well-trained, and courteous virtual assistants that can handle your day-to-day administrative office work remotely for a fraction of the expense of an in-house employee.

Chat Support Services

Customers today expect service via many channels. They are not content with simply having a phone number to call. They demand 24-hour chat assistance so that they can have any questions addressed or issues fixed while browsing your website. Contact us to Check out some of the services provided by our Call centre vertical. You have the chance to turn website visitors into clients. There is also the possibility of upselling or cross-selling to current consumers. Chat assistance is an excellent technique for increasing conversions on your website. Interacting with your website visitors allows you to learn about them in real time. Gather the essential consumer input and determine how to improve your services. With our chat support service, you can help minimise cart abandonment and improve purchases on e-commerce sites. Run your business hassle free with us.

Backend Data Entry Services

Businesses have begun to outsource data entry and other backend activities to BPO firms in order to focus on their core expertise and duties. It is critical to the operation of any company that these services be performed in a timely and correct way. We provides 100% error-free data entering services. We support a variety of file types, including PDF, HTML, and XML. Our staff works around the clock, according to your schedule, to deliver real-time data entry services tailored to your specific requirements. We collaborate with publishers on eBook conversions and data entry. Get best data entry services and backend office services from our company. Our technical know-how of various advanced technology is upto mark. we give Timely and accurate project delivery. We have Well trained data entry experts

Full Call Center Services

When you outsource call centre services to India with Global Park Communication, you receive the finest process quality, decreased handling time, and speedy resolution to client concerns. We are a rising star among Indian call centres. Inbound services range from answering consumer questions about the product or services to resolving any issues they may have with the services. Our inbound support services include cross-selling and upselling. Resolving client complaints, preserving brand image, nurturing inbound leads. Our outbound services include phoning a company's existing or prospective consumers. These calls are typically used to generate sales, offer subscriptions, or retain customers. Our outbound support services include lead generation, customer retention, sales services, and appointment scheduling.

  • Live call Monitoring
  • Report Builder
  • Customer Caller Id
  • Complex IVR
  • Quality Analysis
  • Email Support
  • Outbound Call Center
  • BPO Services

How To Work

We aim for long-term growth with flexible resources in order to maximise revenues while decreasing operating expenses

Setup A Call

Set up a call with us by contacting us by email or phone

Discuss Your Needs

Discuss your requirements with us in detail with all expectation

Get Affordable Solutions

As per your needs, we will provide you the best affordable solutions

Launch Your Campaign

Once finalzed we will launch your project with our skilled resources

Answered Questions About Our Service

Frequent Asked Questions

A call centre agency is someone who handles incoming and outgoing client calls for a business. Account questions, client complaints, and support issues may be handled by a contact centre representative.

We can now scale these programmes thanks to technological advances. We can personalise each experience thanks to our expertise. Services for Engagement, Business Messaging, Innovation, Automation & Optimization, and Locations & Languages

Customer Experience Transformation, Customer Experience Model Design, Customer Experience Benchmarking, Digital Selling, Customer Loyalty, Customer Research, Marketing Strategy Self-Service, Chatbots and Virtual Assistants, Intelligent Automation, Contact Center Transformation, and Enterprise Modernization are all examples of emerging technologies

Outsourcing expenses comprise the contractor's bid price, contract administration fees, and transition costs, less any additional cash produced from the sale of unsold supplies, equipment, and furnishings. There are several approaches for calculating the cost of outsourcing. The three major expenses are differential cost, opportunity cost, and incremental cost.

We vow to defy norms, create experiences beyond expectations, and achieve unimaginable results for our clients, their consumers, and employees. This commitment is underpinned by four essential concepts that enable us back up our words with action and achieve real positive change for our people and planet

Rajat
CEO

We vow to defy norms, create experiences beyond expectations, and achieve unimaginable results for our clients, their consumers, and employees. This commitment is underpinned by four essential concepts that enable us back up our words with action and achieve real positive change for our people and planet

Rajat
CEO